Telephone Services

The phone always rings right when you're deeply concentrated or in the middle of an important client meeting. If you don't answer, you might lose a valuable order. If you do, your workflow is ruined. The solution? Your personal, external front desk at AKUBA.

We guarantee your continuous availability – professionally and absolutely reliably.

Here's how we elevate your customer service to the next level:

• Your exclusive Viennese landline number: You will receive your own local phone number (01-...) for your business. This immediately builds trust with Austrian and European partners and gives your company an established, tangible market presence.
• We answer on your behalf: Our team answers every call professionally using your company name. For your clients and partners, it feels as if they are speaking directly with your own in-house team.
• Personal contact instead of machines: With us, there are no cold automated messages, no annoying "Press 1" menus, and no endless call center hold queues. From the very first second, your callers speak with a real, trained person who handles their request in a friendly and competent manner.
• Precise notes & immediate forwarding: We note down the inquiries and immediately forward all conversation notes and callback requests to you digitally. You always stay perfectly informed, but you decide when and how to react.